Patch Upgrade Support: You can keep upgrading to the latest service pack, until you are upgrading to the most recent supported platforms also. For instance, during the installation of service pack 6.5.19.0, ensure the underlying full installer version is either 6.5.18.0 or 6.5.12.0. Patch Installer Guidelines: While using the patch installers to update, it’s crucial to verify that the underlying full installer version is not more than two releases old. If your current version predates the last six service packs, Adobe strongly recommends upgrading to the latest version for optimal performance, security, and continuous support. Service Pack Coverage: Adobe provides technical support for AEM Forms environments using any of the latest six service packs. Any software marked as deprecated in the platform matrix during a full installer release is entitled to be removed from the supported platform matrix in a subsequent full installer release, indicating the end of support for the software. If you need to upgrade from an earlier upgrade, you can use a multi-hop upgrade to first go to a supported full installer release and then to the latest release.ĭeprecation and Removal: The platform support is updated with each full installer release. For example, AEM Forms facilitates direct upgrades to version 6.5.18.0 only from the last two full installers, namely 6.5.12.0 and 6.5.6.0. AEM Forms allows direct upgrades exclusively from the last two full installers. For example, there was a full installer released with 6.5.12.0 and 6.5.18.0 SP releases. Upgrade Support for full installers: A full installer is released with every 6th AEM Service Pack Release. Upgrade and Support policy Full Installer AEM Forms on JEE support only English, French, German, and Japanese versions of the supported operating systems and applications.For a complete list of exceptions to supported server platforms, see Exceptions to supported server platforms.The document also lists other supported software and their version, exceptions, patch definitions, and third-party software patch support policy. Adobe provides several levels of support, both for Adobe recommended configurations and for other configurations. This document lists the supported client and server platforms for AEM Forms on JEE. Support levelsĪEM Forms on JEE server can be set up using any combination of supported operating systems, application servers, databases, database drivers, JDK, LDAP servers, and email servers. If you are performing a fresh installation or planning to use latest software for your AEM 6.5 Forms on JEE environment, Adobe recommends using AEM 6.5.18.0 Forms on JEE full installer released on 31 August 2023 instead of AEM 6.5 Forms installer released on 08 April 2019 or AEM 6.5.12 Forms Installer released on 03 March 2022. The full installer supports new platforms while the patch installer includes only bug fixes. Adobe has released a full installer with AEM 6.5 Forms Service Pack 18 (6.5.18.0) on JEE along with the patch installers.
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